Returns & Refunds
Our 30-Day Return Policy
We want you to feel confident choosing Forged Blade and enjoy the knives you bring into your kitchen. If your purchase isn’t the right fit, our team can help you through the return process.
We offer a 30-day return window, starting from the day you receive your order.
Return Requirements
Products may have been used, but must still meet our new-condition requirement. Eligible returns must:
- Show no obvious damage or signs of misuse.
- Include all original packaging.
- Meet the return-window requirements above.
If you’re unsure whether your purchase qualifies, contact us before sending it back. For products that arrive faulty or damaged, please follow the separate instructions below.
Return Shipping & Restocking Fees
Customers are responsible for return shipping costs for standard returns.
A 15% restocking fee may apply if returned knives require polishing, oiling, or sharpening to restore their condition.
How to Start a Return
- Contact our team. Email support@theforgedblade.com with your order number, the email used at checkout, and the items you’d like to return.
- Receive return instructions. We’ll explain the next steps and where to send your package. Please contact us before shipping your return.
- Pack your items securely. Protect the blades and include all original packaging. We recommend using a tracked shipping service and keeping your shipping receipt.
Receiving Your Refund
Once your order is received back at our warehouse, a refund will be issued to your original method of payment.
Items That Arrive Damaged or Defective
If your order arrives damaged or faulty, email us within seven days of delivery with your order number and clear photos or a short video showing the problem.
We’ll help arrange a replacement at no charge. Contact us before returning the item so we can provide the appropriate instructions.
Support Beyond the Return Window
Your knives are also supported by our Limited Lifetime Warranty for manufacturing defects in materials or workmanship.
The warranty is transferable, and proof of purchase is required. Qualifying defects are repaired or replaced free of charge, subject to the warranty’s coverage and exclusions.
The seven-day reporting period for arrival issues is separate from this ongoing warranty coverage.
Read Our Limited Lifetime Warranty
Delivery Issues
If your shipment is taking longer than our published estimates, check the tracking information and contact us with your order number. We’ll help you review its status and the available next steps.
For packages marked as delivered, check the carrier’s delivery details and contact us if you need assistance. We are not responsible for lost or stolen packages that the carrier confirms were delivered to the address provided with the order.
We’re Here to Help
For questions about a return, refund, or product issue, email support@theforgedblade.com. Include your order number, if available, so we can assist you more efficiently.
