Our shop is located in Richmond, British Columbia, Canada. All of our knives ship out from local warehouse.
Yes, we ship to most countries - please check the shipping page for estimated transit times. A tracking number will be emailed to you as soon as your order ships.
Majority of our orders ship for FREE. There are no customs fees or duties for any orders in US/CAN/AUS. Customs may be applicable for other countries depending on your countries import rules.
US/CAN: 2-6 days
AUS/NZ/EU: 6-12 days
Worldwide: 10-20 days
Hand washing and drying is recommended for all of our knives. This is especially important for Damascus steel knives with high carbon content.
Never put your knife in the dishwasher - extreme heat can damage the wooden handles and dishwashers can damage the edge of the blade.
We recommend using a whetstone to sharpen your knife. The sharpening angle should be 15°.
It is also recommended to use a honing rod frequently in order to keep the edge of the blade straight.
if your knife came with a sheath or a roll - we recommend to store your knife in them. Please ensure that the knives are dry before putting them inside.
Majority of our knives will not require any maintenance except periodic sharpening/honing to keep the blade razor sharp at all times.
Wash and dry the knife after use and avoid leaving moisture on the blade.
We recommend applying mineral oil to Damascus steel blades to help protect against corrosion.
Warranty & Returns
Your satisfaction is our priority. We offer a 30 day money back guarantee, if you aren't satisfied with the product, just contact us and we will provide a return slip for your order (products must be in new condition and restocking fees may apply).
We are so confident in our knives that we offer a LIFETIME WARRANTY. If your order has any defects, we will replace it for free.
Please contact us within 7 days of receiving your order if there is an issue.